E-tickets are subject to the general conditions of the Organizer. The general conditions can be found on www.topsinternationalarena.com/terms-of-use. In addition e-tickets are subject to special conditions as outlined below.
An e-ticket is a document ordered and paid on the website of Tops International Arena (www.topsinternationalarena.com), printed by the Customer and serves as entrance ticket. A “Customer” is the person purchasing an e-ticket. The “Organizer” is Concours Hippique Valkenswaard BV.
ARTICLE 1: APPLICABILITY:
The present general terms and conditions apply to the transaction between the organizer of the Longines Global Champions Tour events (each an “LGCT Event”) i.e., Tops Equestrian Events B.V., (the “Organizer”) and the individual / legal entity (the “Client”) who has confirmed the purchase order for a VIP package for one (1) or several LGCT Events (the “Purchase Order”). These general terms and conditions add to and complete the information found in the Organizer’s brochures and in case of conflict these general terms and conditions will prevail.
ARTICLE 2: SCOPE:
Confirming the Purchase Order binds the Client irrevocably. Confirmation of the Purchase Order(s) may only be carried out by the Client or by person(s) authorised to do so on behalf of the Client. Any unauthorised person who confirms the Purchase Order on behalf of the Client will be held personally, and indivisibly liable to the commitments in said Purchase Order. In the case of a cancellation request by the Client of a Purchase Order, for any reason whatsoever, the Client will be held liable for:
100% of the total amount of that Purchase Order if the cancellation request is received twenty one (21) days (or fewer) prior to the first competition day of the LGCT Event for which the VIP package has been purchased; or
an amount of (i) € 500.- of that Purchase Order in the event the Client made a reservation to ride one (1) horse or (ii)
€ 1000.- of that Purchase Order in the event the Client made a reservation to ride two (2) horses, if the cancellation request is received at least twenty two (22) days (or more) prior to the LGCT Event for which the VIP package has been purchased.
If the Client paid an amount in excess of the penalty mentioned under article 2 (2), the remaining amount shall be used as a credit for a Purchase Order for any other LGCT Event. The Client will not be entitled to claim any refund.
ARTICLE 3: INVOICING AND PAYMENT:
Any invoice from the Organizer is payable in full. The prices expressed in the Purchase Order are stated in Euros or in US Dollars (as applicable) and exclude taxes. Following the confirmation of the Purchase Order, the Organizer will issue an invoice to the Client. Unless otherwise stated in the Purchase Order, the Client shall pay within fourteen (14) days after the invoice has been sent. Payment is to be made exclusively by bank transfer on the account indicated in the Purchase Order or by credit card (3% fee charged). The documents enabling access to the LGCT Event(s) premises will only be sent after receipt of the payment. The non-payment of an invoice at the due date will automatically, and without any prior notice, result in a payable penalty amounting to 10% of the unpaid amount over the invoiced amount.
ARTICLE 4: FORCE MAJEURE:
In the case of total or partial cancellation or postponement of the LGCT Event(s), arising from or attributable to acts, events, omissions or accidents which are beyond the reasonable control of the Organizer (including but not limited to any abnormally inclement weather, flood, storm, fire, explosion, earthquake, subsidence, structural damage, pandemics, epidemics (including, for the avoidance of doubt, COVID-19) or other natural physical disaster, failure or shortage of power supplies, war, military operations, riot, strike, lockouts or other industrial action, civil commotion and any legislation, regulation, ruling or omissions), the Organizer will be entitled to keep any sum already paid by the Client, which sum may be applied towards a Purchase Order for any other LGCT Event chosen by the Client. The Client will not be entitled to claim any refund, exchange, or compensation, or entitled to any legal recourse against the Organizer.
In deviation of the preceding provisions of this article 4, if the LGCT Event for which the VIP package has been purchased is cancelled (and shall not be rescheduled) due to Force Majeure by reason of COVID-19, any sum paid by the Client shall be rolled-over by the Organizer as a credit for the Client for a further LGCT Event, unless the Client requests the Organizer in writing to refund such payment within one (1) month after the announcement of the cancellation of the relevant LGCT Event.
ARTICLE 5: RESPONSIBILITY / LIABILITY:
The Client is obliged to respect all rules, security instructions, orders and policies in force within the LGCT Events’ area, and to make sure his guests, representatives, etc. also respect said rules. Except in case of malicious intent or intentional recklessness of the Organizer, the Organizer shall not be liable, even in case of gross negligence, for any loss, accident or injury that is in any way incurred or suffered by the Client, his guests, representatives, etc. or caused by the Client, his guests, representatives, etc. The Client shall fully and unreservedly indemnify and hold the Organizer harmless from and against claims regarding any loss, accident or injury that is in any way incurred or suffered by the Client, his guests, representatives, etc. or caused by the Client, his guests, representatives, etc.
ARTICLE 6: DATA PROTECTION:
In connection with the organization and execution of the LGCT Events and Global Champions League events (collectively: the “Events”), we will collect and store certain personal data of the Client and his guests, representatives, etc. During the Events footage of the Client, his guests, representatives etc. may be captured or recorded. By confirming the Purchase Order and/or attending the Events, the Client authorises the Organizer to use and process any footage of the Client, his guests, representatives etc., in any possible way. We collect and store all personal data in compliance with the General Data Protection Regulation (“GDPR”) and relevant GDPR implementation Acts and the provisions of other applicable laws, regulations and rules. To give you a clear view of how we are using personal data and the ways in which you can access your personal data and protect your privacy, we have adopted a privacy statement which can be found on the websites of our Events (www.globalchampionstour.com/privacy-policy/ and www.globalchampionsleague.com/privacy-policy/). In our privacy statement we explain: (i) what personal data information we collect, and why we collect it, (ii) how we use that personal data and (iii) your options with respect to access, update or deletion of your personal data.
ARTICLE 7: SEVERABILITY:
If any provision of these general terms and conditions is held to be invalid or unenforceable, all other provisions will continue in full force and effect, and the Organizer and the Client will substitute for the invalid or unenforceable provision a valid and enforceable provision which conforms as nearly as possible with the original intent of the provision.
ARTICLE 8: GOVERNING LAW AND DISPUTE RESOLUTION:
These general terms and conditions and any contractual or non-contractual obligations arising out of or in connection to it, shall be governed by and shall be construed in accordance with the laws of the Netherlands. Any dispute arising out of or in connection with these general terms and conditions (including any disputes relating to any contractual or non-contractual obligations arising out of or in connection to it) shall exclusively be submitted to the competent court in Oost-Brabant, the Netherlands.